FB77 Casino Privacy Policy – Your Information Is Safe With Us

1Introduction

Fb77 casino is a trusted name in Bangladesh's online gaming industry. We believe a platform's true credibility lies in how well it protects its users' data. This privacy policy explains what information fb77 casino collects, why it collects it, and how it keeps it secure.

By using the fb77 casino website or mobile app, you are considered to have agreed to this privacy policy. If you have any objections, please contact our support team before using our services.

2What Information We Collect

Fb77 casino collects two types of information — directly from you, and automatically through your use of the platform.

We never directly store sensitive information such as bank card numbers or passwords. Payment data is always processed through encrypted channels.

3How We Use Your Information

Fb77 casino uses your data for the following purposes:

• Account Management: For login, password reset, and security verification.
• KYC Process: In compliance with regulatory requirements for age and identity verification.
• Payment Processing: Confirming deposits and processing withdrawals.
• Customer Support: Your relevant data is used solely to resolve your issues.
• Fraud Prevention: To detect and prevent suspicious activity.
• Service Improvement: To analyze usage patterns and enhance your gaming experience.
• Legal Obligations: To meet regulatory compliance requirements.

4Data Sharing Policy

Fb77 casino does not generally share your personal information with anyone. However, limited sharing may occur in the following circumstances:

• Payment Providers: Only the data necessary to complete a transaction is shared with payment gateways such as bKash and Nagad.
• Game Providers: Providers such as Pragmatic Play and Evolution Gaming receive only the minimum data required to operate their games.
• Legal Requirements: Data may be disclosed in response to a court order or a lawful request from a government authority.
• Security Investigations: Relevant authorities may be provided with information in the course of investigating fraud or unlawful activity.

Outside of the cases outlined above, fb77 casino does not share your data with any marketing companies, data brokers, or third parties. This is our clear and firm commitment.

5Cookies & Tracking Technologies

The fb77 casino website and app use cookies and similar technologies. It is important to understand how these work.

• Essential Cookies: These cookies are essential for maintaining your login session and ensuring the site functions properly.
• Performance Cookies: Helps us understand which parts of the site are used most, without identifying individual users.
• Functionality Cookies: Used to remember your language preferences and settings.

Cookies can be disabled from your browser settings, though some features may not function properly as a result. Cookie preferences on the fb77 casino app can be managed from the Account page.

6Data Retention Period

Fb77 casino does not retain data beyond what is necessary. Our general policy is as follows:

• All data is retained for as long as your account remains active.
• After account closure, transaction records are retained for 5 years to meet legal obligations.
• KYC documents are retained in accordance with regulatory guidelines.
• Contact details are removed immediately upon opting out of marketing communications.

7How We Protect Your Information

Fb77 casino uses a multi-layered security system to protect your information:

• 256-bit SSL/TLS encryption on all data transfers
• Data is stored in encrypted form in the database
• Two-factor authentication (2FA) support
• Restricted staff data access, on a need-to-know basis only
• Regular security audits and penetration testing
• Real-time intrusion detection system

In the event of a security breach, affected members will be notified within 72 hours and immediate action will be taken.

8Your Data Rights

As a member of fb77 casino, you have the following rights:

To exercise your rights, email us at support@fb77casino.ws. We will respond within 30 days.

9Children's Privacy

Fb77 casino is strictly prohibited for anyone under the age of 18. We do not knowingly collect any information from minors.

If a minor's information is found on an account, that account will be immediately suspended and all associated data deleted. Parents or guardians can contact support to report any suspicious activity.

10Privacy Policy Updates

Fb77 casino may update this privacy policy when necessary. In the event of any changes:

• The "Last Updated" date at the top of the page will reflect any changes.
• Major changes will be communicated via email or in-app notification.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

11Contact Us

If you have any questions, concerns, or complaints regarding our privacy policy, please get in touch with us:

• Email: support@fb77casino.ws
• Live Chat: Live chat support on the website or app
• Time: 24 hours a day, 7 days a week

Privacy-related requests are typically responded to within 7 business days. Complex matters are fully resolved within 30 days.